Mixed Methods User Researcher driving product and business strategy.

Speaking & Writing

Sharing my work with the wider

research community through speaking, writing and podcasting.

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Speaking

UXRConf 2024 in San Francisco, CA. Hosted the annual conference for researchers and research leaders.

Great Research 2024 in San Francisco, CA. Curated and hosted an event for research leaders (video here).

Good Research 2022 in New York, NY. Curated and hosted a week long educational event for researchers in all career stages.

UXSTRAT 2021 in Boulder, Colorado. Day 2 keynote speaker covering how to create strategic impact from research.

UXSTRAT Mixed Methods Think Tank 2021. Multidisciplinary Research: A One-Stop-Shop for Leadership @ Spotify.

UXRConf Anywhere 2021. The Strategy Behind Building a Strategic Research Team @ Spotify.

UXSTRAT 2020 in Boulder, Colorado. My Journey to Leading Strategic Research for Spotify Free.

UXInsight 2020 in Breda, The Netherlands. Talk: Reinventing the Share Out: Creatively Sharing Insights @ Spotify. Workshop: How to Effectively & Creatively Mix Methods.

UXR Conference 2020 in Toronto, Canada. Talk: Combating Memory Limitations through Simultaneous Triangulation.

Qualtrics Conference 2019 in Salt Lake City, Utah. Uncovering User Truth: Fusing Data Science and User Research at Spotify.

UXInsight 2019 in Utrecht, The Netherlands. Mixing & Matching Methods to Get Closer to the Real Story @ Spotify.

Ideate 2017 in Durham, North Carolina. User Research & Design Thinking Workshop.

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Writing

Creating Strategic Impact for Leadership Through Multidisciplinary Research. (2021) Shared the story of building the Strategic Research team that shapes Spotify’s Advertising Business Unit long term strategy.

Meeting Listeners Where They Are: Designing for Spotify’s Audio-Forward User Experience. (2020) Co-authored an article about how to research and design audio experiences.

Simultaneous Triangulation: Mixing User Research & Data Science Methods. (2019) Co-authored an article about how to mix User Research and Data Science methods with my colleague, Kristie Savage.

Dogfooding: A Powerful Addition to the User Research Toolkit. (2019) Shared tips and tricks for how to get to know the ins and outs of your product through dogfooding.

Podcasting

Viewpoint: Interview with Stripe Partners. (2024) Spoke with Cath Richards about championing pluralism in mixed methods teams for business impact.

Tech Toronto AMA. (2021) Talked with Alex Norman and Jason Goldlist of TechTO about the value of early stage founders applying a research mindset to understand their customers and find product/market fit.

UX STRAT Design Leader Video Interview with Colette Kolenda of Spotify. (2020) Interviewed by Paul Bryan about my journey to leading the Strategic Research team for Spotify Free.

UXR Conversations Episode 10: Breaking the Mold of UXR. (2020) Interviewed by Noam Segal about my cross-disciplinary approach to mixed methods research at Spotify.

Mixed Methods Podcast. (2019) Host episodes for Aryel Cianflone’s podcast, Mixed Methods. In this first episode, I interview Aaron Sedley about sentiment tracking surveys and how he developed HaTS at Google. More episodes coming soon.